Guest Safety Officer / Security
Contract
The Lawn Canggu
about the role:
As a Security Officer, your main responsibility is to ensure a secure environment within our venues. You will be responsible for monitoring activities, enforcing security protocols, and responding to incidents promptly. Your role contributes to creating a safe and welcoming atmosphere for all stakeholders.
your dna must be:
- Male
- Senior/Vocational High School
- Min GPA 3.2
- 20 - 40 years
- Min experience 1 year(s)
WHAT YOU’LL DO:
Achieve the monthly and annual Key Performance Indicators (KPIs) set by the Company.
Patrol and Surveillance:
● Conduct regular patrols to monitor and enforce security measures.
● Utilize surveillance systems to monitor and identify potential security threats.
● Report any suspicious activities or unauthorized access promptly.
Access Control:
● Implement and adhere to access control procedures to regulate entry and exit points.
● Monitor and control access to restricted areas, ensuring compliance with security protocols.
● Assist in the issuance and monitoring of access cards and credentials.
Incident Response:
● Respond promptly to security incidents, disturbances, or emergencies.
● Take appropriate actions to de-escalate situations and mitigate potential risks.
● Collaborate with the Security Supervisor or Manager in handling critical incidents.
Customer Service Focus:
● Maintain a visible and approachable presence to reassure guests and talents.
● Provide assistance and information to guests, addressing security-related inquiries.
● Contribute to creating a positive and secure environment for all stakeholders.
Reporting and Documentation:
● Document all security-related incidents accurately and thoroughly.
● Prepare incident reports for review by higher-level security personnel.
● Collaborate with the Security Supervisor or Manager to provide information for trend analysis.
Training and Compliance:
● Participate in security training programs to stay updated on protocols and procedures.
● Adhere to and enforce security policies and procedures.
● Ensure compliance with local laws and regulations related to security.
Collaboration with Team:
● Work collaboratively with other security officers to ensure effective coverage.
● Communicate any security concerns or issues to the Security Supervisor or Manager.
● Contribute to a positive and cooperative work environment within the security team.
Emergency Preparedness:
● Familiarize yourself with emergency response plans and procedures.
● Act according to established protocols during emergency situations.
● Participate in regular emergency response drills.
Crowd Control (if applicable):
● Assist in managing crowds during busy periods or special events.
● Ensure the orderly flow of guests and address any potential disruptions.
● Work closely with the Security Supervisor or Manager to plan for crowd control.
Shift Responsibilities:
● Adhere to assigned shift schedules and report any deviations promptly.
● Ensure proper handover of duties at the end of each shift to the incoming security staff.
● Maintain punctuality and reliability in attendance.