Achieve the monthly and annual Key Performance Indicators (KPIs) established.

Cleaning Tasks:

• Execute routine cleaning tasks, including dusting, sweeping, mopping, and vacuuming, in designated areas of the restaurant.
• Ensure cleanliness and tidiness in guest areas, restrooms, and back-of-house spaces.
• Follow established cleaning schedules and protocols.

Supply Maintenance:

• Monitor and replenish cleaning supplies, toiletries, and amenities in restrooms and other designated areas.
• Report any shortages or issues with supplies to the Housekeeping Supervisor.
• Maintain an organized and well-stocked supply storage area

Guest Interaction:

• Interact positively with guests, providing assistance and information as needed.
• Respond promptly to guest requests related to cleanliness concerns.
• Contribute to creating a positive and welcoming atmosphere for guests.

Safety Compliance:

Team Collaboration:

• Collaborate with fellow housekeeping staff and supervisors to achieve cleanliness goals.
• Communicate effectively with team members and report any issues or challenges.
• Foster a positive and cooperative work environment within the housekeeping team.

Training and Development:

• Participate in training programs provided by the Housekeeping Supervisor.
• Demonstrate a willingness to learn and apply new cleaning techniques and protocols.
• Seek feedback from supervisors to enhance performance.

Quality Control:

Shift Responsibilities:

• Adhere to assigned shift schedules and report any deviations promptly.
• Ensure proper handover of duties at the end of each shift to the incoming staff.
• Maintain punctuality and reliability in attendance

Customer Service Focus:

• Contribute to a positive guest experience through cleanliness and attention to detail.
• Anticipate and address cleanliness needs to enhance guest satisfaction.
• Provide courteous and friendly service to guests when required

Emergency Response:

• Be prepared to respond to emergency cleanliness-related incidents promptly.
• Follow emergency response protocols and assist in resolving urgent issues.
• Communicate effectively with the Housekeeping Supervisor and other team members during emergencies.