Housekeeping Manager
Contract
Single Fin
about the role:
As the Housekeeping Manager, you will play a crucial role in overseeing the day-to-day
operations of the housekeeping department. Your responsibilities include leading the
housekeeping team, ensuring cleanliness standards are met, and collaborating with other
departments to maintain a welcoming atmosphere for our guests.
your dna must be:
- Senior/Vocational High School
- Min GPA 3.2
- 21 - 35 years
- Min experience 1 year(s)
WHAT YOU’LL DO:
Achieve the monthly and annual Key Performance Indicators (KPIs) established.
Housekeeping Team Leadership:
- Supervise and lead the housekeeping team, providing guidance and support.
- Schedule and assign daily tasks, ensuring proper coverage and efficient use of resources.
- Foster a positive work environment that emphasizes teamwork and attention to detail.
Cleanliness Standards:
- Monitor and enforce cleanliness standards in all areas of the restaurant, including dining spaces, restrooms, and back-of-house areas.
- Conduct regular inspections to ensure compliance with established cleanliness protocols.
- Address any deficiencies promptly and implement corrective actions.
Guest Interaction:
- Train housekeeping staff to interact positively with guests, addressing their needs and concerns.
- Respond promptly to guest feedback related to cleanliness issues and take corrective actions.
- Foster a customer-centric approach to housekeeping services.
Inventory Management:
- Oversee the inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Collaborate with procurement teams to source quality cleaning materials and negotiate with suppliers.
- Implement cost-effective measures to manage and reduce cleaning-related expenses.
Training and Development:
- Develop and deliver training programs for the housekeeping team, focusing on skills enhancement and professional development.
- Conduct regular performance evaluations, provide constructive feedback, and identify training needs.
- Stay informed about industry best practices and incorporate relevant training modules.
Quality Control:
- Implement quality control measures to ensure consistently high standards of cleanliness.
- Conduct regular spot-checks and audits to assess the effectiveness of housekeeping efforts.
- Address any deviations from standards and provide additional training as needed.
Coordination with Other Departments:
- Collaborate with other departments, such as operations and maintenance, to ensure seamless and efficient venue operations.
- Participate in cross-functional meetings to address cleanliness-related matters and coordinate initiatives.
- Foster a collaborative approach to maintaining a clean and inviting atmosphere.
Safety Compliance:
- Ensure compliance with health and safety regulations related to cleanliness and sanitation.
- Conduct regular training sessions on hygiene protocols and the proper use of cleaning chemicals.
- Collaborate with relevant authorities to stay updated on health and safety guidelines.
Documentation and Reporting:
- Maintain accurate and up-to-date documentation of completed housekeeping tasks.
- Generate routine reports on housekeeping performance, cleanliness standards, and guest feedback.
- Contribute to the preparation of post-incident analysis and improvement recommendations
Emergency Response:
- Be prepared to respond to emergency cleanliness-related incidents promptly.
- Follow emergency response protocols and assist in resolving urgent issues.
- Communicate effectively with the Housekeeping Manager and other team members during emergencies