Housekeeping Manager

Contract

Single Fin

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about the role:

As the Housekeeping Manager, you will play a crucial role in overseeing the day-to-day operations of the housekeeping department. Your responsibilities include leading the housekeeping team, ensuring cleanliness standards are met, and collaborating with other departments to maintain a welcoming atmosphere for our guests.

your dna must be:

  • Senior/Vocational High School
  • Min GPA 3.2
  • 21 - 35 years
  • Min experience 1 year(s)

WHAT YOU’LL DO:

Achieve the monthly and annual Key Performance Indicators (KPIs) established.

Housekeeping Team Leadership:
  • Supervise and lead the housekeeping team, providing guidance and support.
  • Schedule and assign daily tasks, ensuring proper coverage and efficient use of resources.
  • Foster a positive work environment that emphasizes teamwork and attention to detail.
Cleanliness Standards:
  • Monitor and enforce cleanliness standards in all areas of the restaurant, including dining spaces, restrooms, and back-of-house areas.
  • Conduct regular inspections to ensure compliance with established cleanliness protocols.
  • Address any deficiencies promptly and implement corrective actions.
Guest Interaction:
  • Train housekeeping staff to interact positively with guests, addressing their needs and concerns.
  • Respond promptly to guest feedback related to cleanliness issues and take corrective actions.
  • Foster a customer-centric approach to housekeeping services.
Inventory Management:
  • Oversee the inventory of cleaning supplies and equipment, ensuring adequate stock levels.
  • Collaborate with procurement teams to source quality cleaning materials and negotiate with suppliers.
  • Implement cost-effective measures to manage and reduce cleaning-related expenses.
Training and Development:
  • Develop and deliver training programs for the housekeeping team, focusing on skills enhancement and professional development.
  • Conduct regular performance evaluations, provide constructive feedback, and identify training needs.
  • Stay informed about industry best practices and incorporate relevant training modules.
Quality Control:
  • Implement quality control measures to ensure consistently high standards of cleanliness.
  • Conduct regular spot-checks and audits to assess the effectiveness of housekeeping efforts.
  • Address any deviations from standards and provide additional training as needed.
Coordination with Other Departments:
  • Collaborate with other departments, such as operations and maintenance, to ensure seamless and efficient venue operations.
  • Participate in cross-functional meetings to address cleanliness-related matters and coordinate initiatives.
  • Foster a collaborative approach to maintaining a clean and inviting atmosphere.
Safety Compliance:
  • Ensure compliance with health and safety regulations related to cleanliness and sanitation.
  • Conduct regular training sessions on hygiene protocols and the proper use of cleaning chemicals.
  • Collaborate with relevant authorities to stay updated on health and safety guidelines.
Documentation and Reporting:
  • Maintain accurate and up-to-date documentation of completed housekeeping tasks.
  • Generate routine reports on housekeeping performance, cleanliness standards, and guest feedback.
  • Contribute to the preparation of post-incident analysis and improvement recommendations
Emergency Response:
  • Be prepared to respond to emergency cleanliness-related incidents promptly.
  • Follow emergency response protocols and assist in resolving urgent issues.
  • Communicate effectively with the Housekeeping Manager and other team members during emergencies

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