Achieve the monthly and annual Key Performance Indicators (KPIs) established.

Housekeeping Team Leadership:

• Supervise and lead the housekeeping team, providing guidance and support.
• Schedule and assign daily tasks, ensuring proper coverage and efficient use of resources.
• Foster a positive work environment that emphasizes teamwork and attention to detail.

Cleanliness Standards:

• Monitor and enforce cleanliness standards in all areas of the restaurant, including dining spaces, restrooms, and back-of-house areas.
• Conduct regular inspections to ensure compliance with established cleanliness protocols.
• Address any deficiencies promptly and implement corrective actions.

Guest Interaction:

• Train housekeeping staff to interact positively with guests, addressing their needs and concerns.
• Respond promptly to guest feedback related to cleanliness issues and take corrective actions.
• Foster a customer-centric approach to housekeeping services.

Inventory Management:

• Oversee the inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Collaborate with procurement teams to source quality cleaning materials and negotiate with suppliers.
• Implement cost-effective measures to manage and reduce cleaning-related expenses.

Training and Development:

• Develop and deliver training programs for the housekeeping team, focusing on skills enhancement and professional development.
• Conduct regular performance evaluations, provide constructive feedback, and identify training needs.
• Stay informed about industry best practices and incorporate relevant training modules.

Quality Control:

• Implement quality control measures to ensure consistently high standards of cleanliness.
• Conduct regular spot-checks and audits to assess the effectiveness of housekeeping efforts.
• Address any deviations from standards and provide additional training as needed.

Coordination with Other Departments:

• Collaborate with other departments, such as operations and maintenance, to ensure seamless and efficient venue operations.
• Participate in cross-functional meetings to address cleanliness-related matters and coordinate initiatives.
• Foster a collaborative approach to maintaining a clean and inviting atmosphere.

Safety Compliance:

• Ensure compliance with health and safety regulations related to cleanliness and sanitation.
• Conduct regular training sessions on hygiene protocols and the proper use of cleaning chemicals.
• Collaborate with relevant authorities to stay updated on health and safety guidelines.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of completed housekeeping tasks.
• Generate routine reports on housekeeping performance, cleanliness standards, and guest feedback.
• Contribute to the preparation of post-incident analysis and improvement recommendations

Emergency Response:

• Be prepared to respond to emergency cleanliness-related incidents promptly.
• Follow emergency response protocols and assist in resolving urgent issues.
• Communicate effectively with the Housekeeping Manager and other team members during emergencies